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PROCESS OF AVAILING THE SERVICE:

Steps Involved

Action MCR

Transaction Time

Responsible Person

1. Fill request form and submit to the receiving clerk

Checks the availability of records & informs client of the status of the requested records

25 minutes

MCR Staff

2. Pay the corresponding fees at treasury office

Issues official receipt

10 minutes

RCC II/I (MTO)

3. Return to MCR & present the OR

Records the OR Number below the requested documents

15 minutes

MCR Staff

4. Claim the certified true transcription copies of the documents

Issues the documents

5 minutes

MCR Staff

 

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